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Welcome to Room to Grow! These Terms and Conditions outline the rules and regulations for the use of our website snuglittlerooms.com and govern your purchase of our magical children’s furniture and accessories.

By accessing our website and making a purchase, you accept these terms in full. If you disagree with any part of these terms, please do not use our website.

1. Our Shop & Products

Room to Grow specialises in carefully crafted children’s furniture and accessories designed to create magical spaces for your little ones. Our product range includes:

  • Nursery and bedroom furniture (beds, dressers, bedside tables)
  • Storage solutions (baskets, bookcases, shelving)
  • Bedding and sleep accessories
  • Decorative items (lamps, clocks)
  • And other children’s room essentials

Product Characteristics:

  • Designed specifically for children’s rooms
  • High-quality materials and craftsmanship
  • Safety-conscious designs
  • Whimsical, child-friendly aesthetics

2. User Obligations

By using our website, you agree to:

  • Provide accurate and complete information when creating an account or making a purchase
  • Use the website only for lawful purposes
  • Not reproduce, duplicate, copy or resell any products without our permission
  • Not use our website in any way that may impair its performance or functionality
  • Be responsible for maintaining the confidentiality of your account details

3. Ordering & Payment

Placing an Order:

  • All orders are subject to product availability
  • By placing an order, you make an offer to purchase which we may accept or decline
  • We will send an order confirmation email once your order is processed

Accepted Payment Methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Pricing:

  • All prices are in GBP (£) and include VAT where applicable
  • We reserve the right to change prices at any time without notice
  • In the rare event of a pricing error, we may cancel your order and refund any payments made

4. Shipping & Delivery

Processing Time:

Orders are typically processed within 1-2 business days.

Shipping Options:

  • Standard Shipping: Via DHL or FedEx (10-15 business days after dispatch) – £12.95
  • Free Shipping: Via EMS for orders over £50 (15-25 business days after dispatch)

Delivery Areas:

We ship worldwide excluding some Asian and remote regions. Please contact us if you’re unsure about delivery to your location.

Delivery Responsibilities:

  • You are responsible for providing accurate delivery information
  • We are not liable for delays caused by customs or other factors beyond our control
  • Risk of loss passes to you upon delivery

5. Returns & Refunds

We want you to love every piece from Room to Grow. Our returns policy is designed with your satisfaction in mind.

General Returns Policy:

  • Return Window: 15 days from delivery date
  • Condition: Items must be unused, in original packaging with all tags attached
  • Refund Method: Original payment method (processed within 5-7 business days)
  • Return Shipping: Customer’s responsibility (except for faulty items)

Non-Returnable Items:

For health and safety reasons, the following cannot be returned unless faulty:

  • Baby & Toddler Mattresses
  • Changing Mats
  • Bedding that has been removed from packaging

Faulty or Damaged Items:

If your item arrives damaged or faulty:

  • Contact us immediately at [email protected] with photos of the damage
  • We’ll arrange a replacement or refund at no extra cost
  • In some cases, we may ask you to return the item (we’ll cover shipping)

6. Intellectual Property

All content on this website, including:

  • Product designs
  • Images
  • Text
  • Logos
  • Website layout

is the property of Room to Grow or our licensors and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

7. Liability Limitations

Room to Grow shall not be liable for:

  • Any indirect, incidental or consequential damages arising from product use
  • Any loss or damage resulting from events beyond our reasonable control
  • Any incorrect use of our products contrary to instructions

Our total liability for any claim shall not exceed the purchase price of the product in question.

8. Privacy & Data Protection

We are committed to protecting your privacy. All personal information is handled in accordance with our Privacy Policy, which forms part of these Terms and Conditions.

9. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes to Terms

We reserve the right to modify these terms at any time. The current version will always be available on our website with the date of last modification.

11. Contact Us

If you have any questions about these Terms and Conditions, please contact our friendly team:

Email: [email protected]
Address: 90 Belmont Rd, Hereford, GB HR5T 1TI

Thank you for choosing Room to Grow to help create magical spaces for your little ones. We appreciate your trust in us and are committed to making your experience as wonderful as the products we create.